This privacy policy sets out how Prime Ortuss Pvt. Ltd. uses and protects any information that you give us when you use this website. Ortuss is committed to ensuring that your privacy is always protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

What Information We Collect and How We Use It

The information that we collect on our website comes under two general categories-

• Personally Identifiable Information
• Aggregate Information

1. Personally Identifiable Information

This refers to information that lets us know who you are or things specifically about you.

Visitors

You can browse our website without sharing any Personally Identifiable Information. If you want to register with us as a distributor or place an order, you may voluntarily provide your Personally Identifiable Information (name, address, email address or telephone number) to be shared with a registered Ortuss distributor for the purpose of assisting you with registration and order placement. We might also maintain a record of your contact information to help us provide better services in case you contact us again.

Ordering

When you place an order on our website, Personally Identifiable Information (such as name, contact info, order info, credit card and other transaction info) will be collected for the purpose of processing and delivering your order. We may also provide certain necessary order details to our shipping partners to complete the delivery of the order.

Credit Card Storage

The Credit Card Information collected for online shopping is used only to process payments for the orders and, is not retained on our website.The information is securely transmitted to the bank, and we store only the reference number and amount paid information provided by the bank.

Surveys and Promotions

You may voluntarily provide Personally Identifiable Information to participate in occasional surveys, user polls or to answer questionnaires. This information is used by us to better our products and services. We may also use this information to provide you marketing and promotional material. If you do not wish to receive any such material, you can adjust the setting for the same through a link provided in the email communication or send us an email at care.ortusworld@gmail.com.

2. Aggregate Information

This refers to information that does not distinguish you as a particular individual. This information includes your browser and operating system type, your IP address, URL (Uniform Source Locator) of the website that directed you to our site and any search terms you enter on our site. Such information is aggregated by our web server to monitor the activities on the site and evaluate its performance. This helps us improve the features and functions on the website to provide you a satisfactory user experience. We might compile, publish, store, collect, promote, disclose or use any Aggregate Information. We generally do not correlate any Personally Identifiable Information with Aggregate Information. In case we do this, it will be protected as per the terms mentioned for Personally Identifiable Information in this Privacy Policy.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. It is your sole responsibility to safeguard the password created for your online account. In case you suspect that your password has been compromised, contact Prime Ortuss Pvt. Ltd as soon as possible. Since your Distributor ID and account password are specific to you, you take full responsibility for any and all activity conducted on our site with your ID and password.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. They also help online retailers to keep track of a user’s electronic shopping cart before completing a purchase. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. We have to use cookie-based authentication to identify you as a registered distributor or send cookies to your computer to support personalized features on our website like your country and language codes as well as shopping and browsing functions. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Use of Third-Party Media and Research Companies

We may use third-party media and research companies to place ads for us on websites of other parties. Our site may also run third-party ads for specific Merchants and Service Partners with whom we link.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Children’s Privacy Protection

Our website neither targets nor is intended for children below the age of 18. Personally Identifiable Information will not be collected from children on purpose and if we discover such data on our site, the same will be deleted.

Changes To This Statement

Please check frequently for any updates or changes in this privacy policy before using our website or submitting any Personally Identifiable Information at our site. By using our Site, you acknowledge acceptance of this Privacy Statement in effect at the time of use.

Controlling your Personally Identifiable Information

We try our best to ensure that the Personally Identifiable Information we collect on our site is current, accurate and complete. You may choose to restrict the collection or use of your Personally Identifiable Information in the following ways:

• Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
• If you have previously agreed to us using your Personally Identifiable Information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@myOrtuss.com
• We will not sell, distribute or lease your Personally Identifiable Information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.

Ortuss Privacy Policy

This Privacy Policy describes how Prime Ortuss Pvt. Ltd. (hereinafter Ortuss) uses personal data collected or received from Ortuss Stockist / Direct Sellers (Hub/IBD) Customers. It describes how we may collect or receive your personal data, the types of personal data we may collect, how we use, share and protect these data, how long we retain these data, your rights, and how you can contact us about our privacy practices.

How We May Collect or Receive Personal Data from You

Registration. Ortuss collects your personal data through the registration form that you complete and send to us in paper form or electronically through the Ortuss website (the Website ) in order to become an Hub/IBD or Customer.

Logged in as Hub/IBD or Customer. If you are logged in on the Website as an Hub/IBD or Customer we may collect your personal data from you, for example, when you order products or services.

Contacting Us. You may also choose to submit your personal data and other information to us through various communication channels provided on the Contact Us webpage of the Website, for example, Ortuss e-mail addresses, telephone numbers or online forms.

Cookies. If you are logged in on the Website we may also use cookies or similar technologies that collect certain Website usage information when you access, view and use the Website. A cookie is a data file placed on a computer or mobile device when it is used to visit websites. To learn more about the cookies used by Ortuss, please read the Website Privacy Notice .

You may disable cookies in your browser's settings (e.g., under the Preferences or Internet Options features of your browser). Note, however, that some features of the Website may not function properly if you disable the use of cookies. For detailed information on how to manage or delete cookies, visit www.allaboutcookies.org.

The Types of Personal Data We May Collect

We may collect the following personal data from you:

• Contact information (e.g., name, postal or e-mail address, fax number and phone number);
• Gender, age, nationality, date and place of birth;
• Marital Status
• Hub/IBD or Customer registration number, username;
• Passport details (including number, issue date, issue location and expiration date) and National ID number to the extent permitted or required by applicable law;
• Hub/IBD or Customer performance information (e.g., class, status, group and personal qualifications under the Ortuss Sales and Marketing Plan and financial/bonus history);
• Product preferences, purchasing habits, purchasing history and spending behaviour;
• Your website usage, IP-address, browser type and operating system

The Types of Sensitive Personal Data We May Collect

We may collect the following Sensitive personal data from you:

• Passwords for accessing our Site
• Payment information (e.g., such as bank account or credit card numbers);
• We may collect other personal data in exceptional circumstances only. If we do need to process such personal data about you, we will make sure that there is a valid legal basis for doing so (e.g. your explicit consent).

How We Use the Personal and Sensitive Data We Collect

We may use the information we obtain about you to:

• To manage your registration as an Hub/IBD or Customer.
• Create and manage your online account and respond to your inquiries;
• Process your orders of products or services;
• Communicate with you (e.g., about products or services that we offer, or intend to offer);
  • Operate, evaluate and improve our business, including by
  • Evaluating your satisfaction with our current communications, materials, products and/or services;
  • Developing new products and services and determining the effectiveness of our advertising; and
  • Tracking and analyzing your use of products, materials and/or services;
• Track, document and analyze your line of sponsorship;
• Assessing your performance under your Ortuss Business or Member Registration Agreement with us;
• In case of an Hub/IBD, provide business performance information to you (e.g., information on your line of sponsorship, purchase volumes, earned bonuses, levels of awards, your referring Hub/IBD or, and your upline Hub/IBD under the Ortuss Sales and Marketing Plan);
• In case of an Hub/IBD, provide your name, address, telephone number or e-mail address to Hubs/IBDs in both your upline and your downline.;
• In case of a Customer, provide information to you related to your purchases and under the loyalty program.
• In case of Customer, your name, address, telephone number or e-mail address to your Servicing Distributor.
• Facilitate your use of the Website through the use of cookies (e.g., to offer the shopping basket facility, to remember log in details and language preferences, etc.);
• Improve the Website, including by tracking and monitoring your use of the Website through the use of cookies, and to diagnose problems with the software or hardware we use;
• Perform accounting, auditing, billing and collection activities;
• Enforce contractual terms and conditions;
• Protect against and prevent fraud, unauthorized transactions, claims and other liabilities; and
• Comply with applicable legal requirements, industry standards and our policies.
• If you choose not to provide your personal data or withdraw consent in writing subsequently, we may not be able to provide the above services and reserve the right to terminate the ADR/ADS or PC contract with you.

How We May Share Personal and Sensitive Data

Ortuss does not sell, rent or trade or publish your personal and sensitive data except as required by law. Ortuss may share your personal and sensitive data only with:

• Entities within the Ortuss group to whom it is reasonably necessary or desirable for Ortuss to disclose personal and Sensitive data;
• Government authorities or other third parties, if required by law or reasonably necessary to protect the rights, property and safety of others or ourselves.

How We May Share Personal Data

• For Hubs/IBDs

  With Hubs/IBDs in your upline or downline organization, to support your business and/or allow communication regarding product advice, ordering advice and product information for the products that you order from Ortuss; and

• For Customer

  With your Servicing Distributor.

International Data Transfers

We may transfer the personal data we collect about you to other Ortuss affiliates or other entities of Ortuss's. Some of them may be located in countries other than the country in which the data were originally collected. When we transfer your personal data to Ortuss entities in other countries, we will protect that data as described in this Privacy Policy and in accordance with applicable law.

How We Protect Personal Data

We maintain appropriate technical and organizational security safeguards designed to protect the personal data you provide against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use.

How Long We Retain Personal Data

We store personal data for as long as necessary to fulfil the purposes for which we collect the data (see above under How We Use the Personal Data We Collect), except if required otherwise by law.

Updates to this Privacy Policy

Ortuss may update this Privacy Policy from time to time. Any updates or changes to the terms of this Privacy Policy will be posted here on our website www.ortusworld.com and the date of the newest version posted. Please check back frequently, especially before you submit any Personal and/or Sensitive Information, to see if this Privacy Policy has changed. We will notify you of any significant changes to this Privacy Policy on the relevant Ortuss websites, in official Ortuss publications, or through other appropriate communication channels. All changes shall be effective from the date of publication, unless otherwise provided in the notification.

Acceptance to this Privacy Policy

By signing the Ortuss Hub/IBD Contract or the Customer Contract, you acknowledge acceptance of this Privacy Policy in effect at the time of use.

Your Rights

Your rights under applicable law may include access to the personal data we process about you and the right to have such personal data corrected.

How to Contact Us

If you have any comments or inquiries about this Privacy Policy, if you would like to update information we have about you, or to exercise your rights, you may contact our Grievance Officer, Mr. ABC care.ortusnepal@gmail.com